What can the BarberBooking receptionist do?

Depending on how it is configured, it can answer approved questions about your cuts, fades, beard services, prices, hours and policies, check availability on a connected calendar, create appointments and handle cancellations. Anything outside the approved scope can be passed to your shop team.

Can it connect to my existing booking calendar?

It can work with booking systems that provide a supported integration. We confirm whether your current platform can be connected before any setup begins, and we tell you plainly if it cannot.

Can customers still speak to a barber?

Yes. Escalation rules are part of the setup, so a customer can ask for a person and the enquiry is passed on according to the process you choose.

Can it answer enquiries outside trading hours?

Yes. The receptionist can respond to enquiries outside your opening hours. Availability depends on the connected voice, telephony and AI services, so we do not claim uninterrupted service.

Can it handle cancellations?

Where a booking integration supports it, the receptionist can locate an existing appointment and cancel it after the customer confirms the details.

How long does setup take?

It depends on the information you provide and the integrations required. A single-shop Starter setup is usually the quickest; more complex workflows take longer. We agree a timeframe in writing before beginning.

Does it replace my barbers?

No. It is designed to support your team. It handles routine enquiries your barbers cannot reach mid-cut and leaves complex, sensitive or unusual conversations to a person.

What does usage cost?

Setup and monthly amounts are shown on this page. Telephone, AI, calendar and third-party platform usage may be charged separately, and final pricing depends on conversation volume, integrations and business requirements.

Is customer information stored?

Conversations and booking details are processed by the third-party voice, AI and booking platforms used in your configuration, and some of them retain data. Final data handling depends on the selected platforms and your shop configuration, and we set this out before launch.

Is BarberBooking only for barbershops?

BarberBooking is designed and configured specifically for barbershops, from independent barbers through to multi-chair and high-volume shops.

AI receptionists built for barbershops

Turn missed calls into booked chairs.

BarberBooking answers customer questions, checks availability and creates appointments while you stay focused on the client in your chair.

Free plan in early access • No payment details taken • Upgrade anytime • Built for Australian barbershops

Incoming call · Jack

Coastline Barbers (fictional demonstration)

Example

Illustrative example — not a recording of a real call

Why barbershops use it

A receptionist that understands a barbershop day

BarberBooking is configured for your services, chair times and shop policies, so routine enquiries stop pulling barbers away from the chair.

Barbershop-specific
Configured around cuts, fades, beard work, chair times and shop policies.
Answers only what you approve
The receptionist works from your information, and escalates anything else.
Works with your calendar
Appointments land in a supported booking calendar your shop already uses.
Australian-built
Set up and supported locally for Australian barbershops.

The problem

Problems barbers recognise

In a barbershop, the phone always competes with the client already in the chair.

Calls missed during haircuts
The phone rings while your barber is mid-fade, so the call goes unanswered.
Enquiries outside trading hours
Customers ring in the evening and on weekends, long after the shop has closed.
Repetitive price and hours questions
Prices, opening hours, walk-ins and parking are asked over and over again.
Customers booking somewhere else
An unanswered call often means the next shop on the list takes the booking.
Manual appointment administration
Every enquiry becomes another note to chase, confirm and enter by hand.
Empty chairs from delayed replies
Messages returned hours later leave gaps in the day that could have been filled.

How it works

How BarberBooking works

Five steps, handled by your receptionist while your barbers stay with the client in the chair.

01
A customer asks about a haircut
Jack identifies the requested service and answers approved questions.
02
Live availability is checked
BarberBooking checks supported calendar availability for the selected service.
03
Customer details are confirmed
The customer confirms the service, date, time, name and email.
04
The appointment is created
The test booking is added to the connected calendar and confirmed.
05
Barbers stay focused
The shop team can continue serving clients while routine booking enquiries are handled.

Tablet showing a booking calendar beside clippers, comb and scissors on a marble counter

Every confirmed appointment lands in the calendar your shop already uses, so the chair schedule stays the single source of truth.

Barber trimming a client's fade while the shop phone sits ringing on the counter

A busy evening at your shop

A customer calls while every barber is busy.

Here is how the same enquiry plays out at Coastline Barbers, our fictional demonstration barbershop.

1The customer asks for a Skin FadeThey ring at 6:40 pm while every chair at Coastline Barbers is still full.
2The correct service calendar is checkedBarberBooking matches the request to the Skin Fade service and its chair duration.
3An available time is offeredThe next suitable opening is read back to the customer for confirmation.
4The customer's details are confirmedName, contact details and the chosen service and time are repeated back.
5The appointment is added to the calendarThe booking appears in the shop calendar without a barber leaving the chair.

Coastline Barbers is a fictional demonstration business. This scenario is illustrative, not a record of a real customer call.

Live voice demonstration

Speak with Jack

Jack is the fictional AI receptionist for Coastline Barbers. Ask about services and prices, check live availability, create a test appointment or cancel a demonstration booking.

Coastline Barbers · Jack

Fictional business

1Press Launch Jack
2Allow microphone access
3Speak naturally with Jack
4Confirm a test booking

Jack will open in the bottom-right corner.

Your browser will request microphone access only when you start the conversation.

Try asking

“What haircut services do you offer?”
“How much is a Skin Fade?”
“What is the next available appointment?”
“Book me a Standard Haircut”
“Cancel my test booking”

Before you start

Coastline Barbers is a fictional demonstration business. Appointments created here are test bookings and are not appointments with a real barbershop. Your browser only requests microphone access once you start the conversation. Do not provide sensitive information.

Capabilities

Core capabilities

Each capability is configured for your shop and only covers what you approve.

Barber service knowledge
Answer approved questions about cuts, fades, beard services and prices.
Live appointment availability
Check available times for the customer’s selected service.
Automatic appointment creation
Collect required details and create appointments through connected tools. This public demonstration creates test appointments only.
Cancellation handling
Locate and cancel demonstration bookings after confirmation.
Opening-hours answers
Provide approved information about trading hours and policies.
Custom barbershop setup
Configure services, durations, prices and booking workflows for each shop.
Human escalation
Direct uncertain or unsupported enquiries back to the shop team.

Busy multi-chair barbershop with four barbers working on clients at once

From a single chair to a busy multi-chair shop, the receptionist is configured around the way your barbershop already works.

Pricing

Free versus paid plans

Start with a basic free plan, or have a receptionist configured and launched for your shop.

Free

Early access

$0 per month

A starting point for a single barbershop trying a website text-chat receptionist.

One location
One user
Up to five services
Website text-chat receptionist
Services, prices and opening-hours answers
Ten AI conversations per month
Up to five completed bookings per month
One supported booking calendar
BarberBooking branding
Basic usage counter
Email support

Not included:

Telephone answering
Custom phone number
Custom voice
SMS or WhatsApp
Call transfers
Multiple locations
Advanced reporting
Manual custom setup

Starter

$499 one-time setup

$149 AUD per month

For an independent barber or single-location shop wanting a configured receptionist.

Custom AI receptionist
Website voice and chat
Business information setup
Live availability
Appointment creation
Cancellation and rescheduling workflows
One location
Initial testing and launch

Growth

Best for busy shops

Setup priced after consultation

From $249 AUD per month

For busier barbershops needing telephone integration and additional workflows.

Everything in Starter, plus:

Telephone integration
Call transfers
Additional booking workflows
Multiple barbers
Enhanced usage reporting
Priority configuration support

Custom

For barber brands and groups with advanced requirements.

Suited to:

Multiple locations
Barber brands
Custom integrations
Advanced workflows
Higher usage volumes

Pricing disclaimer

AI, telephone, messaging, booking and third-party usage may be charged separately. Final pricing must be confirmed in writing.

The free plan is in early access and is not yet self-serve. Request access using the form below and we will confirm availability. Amounts shown are indicative starting points, not binding quotes, and we make no guarantee of revenue or appointment volume.

Compare

Detailed plan comparison

What is included on each plan, side by side.

Feature comparison across the Free, Starter, Growth and Custom plans
Feature	Free	Starter	Growth	Custom
Locations	1	1	1 (multiple barbers)	Multiple
Services	Up to 5	Configured per shop	Configured per shop	Configured per shop
Website chat	Included	Included	Included	Included
Website voice	Not included	Included	Included	Included
Telephone answering	Not included	Not included	Included	Included
Availability checking	Included	Included	Included	Included
Appointment creation	Up to 5 per month	Included	Included	Included
Cancellations	Not included	Included	Included	Included
Calendar integrations	1 supported calendar	1 supported calendar	Additional workflows	Custom integrations
Custom knowledge setup	Self-serve entry	Guided setup	Guided setup	Custom build
Reporting	Basic usage counter	Basic usage counter	Enhanced usage reporting	Custom reporting
Support	Email support	Setup and launch support	Priority configuration support	Dedicated arrangement

Free

Locations: 1
Services: Up to 5
Website chat: Included
Website voice: Not included
Telephone answering: Not included
Availability checking: Included
Appointment creation: Up to 5 per month
Cancellations: Not included
Calendar integrations: 1 supported calendar
Custom knowledge setup: Self-serve entry
Reporting: Basic usage counter
Support: Email support

Starter

Locations: 1
Services: Configured per shop
Website chat: Included
Website voice: Included
Telephone answering: Not included
Availability checking: Included
Appointment creation: Included
Cancellations: Included
Calendar integrations: 1 supported calendar
Custom knowledge setup: Guided setup
Reporting: Basic usage counter
Support: Setup and launch support

Growth

Locations: 1 (multiple barbers)
Services: Configured per shop
Website chat: Included
Website voice: Included
Telephone answering: Included
Availability checking: Included
Appointment creation: Included
Cancellations: Included
Calendar integrations: Additional workflows
Custom knowledge setup: Guided setup
Reporting: Enhanced usage reporting
Support: Priority configuration support

Custom

Locations: Multiple
Services: Configured per shop
Website chat: Included
Website voice: Included
Telephone answering: Included
Availability checking: Included
Appointment creation: Included
Cancellations: Included
Calendar integrations: Custom integrations
Custom knowledge setup: Custom build
Reporting: Custom reporting
Support: Dedicated arrangement

FAQ

Frequently asked questions

Ready to stop losing bookings while you’re behind the chair?

Request a basic BarberBooking account at no cost, or experience the fictional Coastline Barbers voice demonstration first.

Get started

Tell us how your shop’s phone works today

Send us a few details to start on the free plan or to see how a configured BarberBooking receptionist would handle your enquiries.

Turn missed calls into booked chairs.

A receptionist that understands a barbershop day

Barbershop-specific

Answers only what you approve

Works with your calendar

Australian-built

Problems barbers recognise

Calls missed during haircuts

Enquiries outside trading hours

Repetitive price and hours questions

Customers booking somewhere else

Manual appointment administration

Empty chairs from delayed replies

How BarberBooking works

A customer asks about a haircut

Live availability is checked

Customer details are confirmed

The appointment is created

Barbers stay focused

A customer calls while every barber is busy.

Speak with Jack

Coastline Barbers · Jack

Try asking

Before you start

Core capabilities

Barber service knowledge

Live appointment availability

Automatic appointment creation

Cancellation handling

Opening-hours answers

Custom barbershop setup

Human escalation

Free versus paid plans

Free

Starter

Growth

Custom

Pricing disclaimer

Detailed plan comparison

Free

Starter

Growth

Custom

Frequently asked questions

What can the BarberBooking receptionist do?

Can it connect to my existing booking calendar?

Can customers still speak to a barber?

Can it answer enquiries outside trading hours?

Can it handle cancellations?

How long does setup take?

Does it replace my barbers?

What does usage cost?

Is customer information stored?

Is BarberBooking only for barbershops?

Ready to stop losing bookings while you’re behind the chair?

Tell us how your shop’s phone works today